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Making A Purchase

Making a purchase could not be easier. Just browse our catalogue, and click on the add to cart button of any items that you wish to buy and click the confirm button to put them into the shopping cart. After you have finished your selection, click the checkout button and you will be asked for a few details that we need to be able to satisfy the order.

please avoid using your browser "back" button whilst in the checkout as it may cause errors in the order process

We accept payment online by Visa Debit, Visa Credit, Mastercard, Maestro, JCB and PayPal*
If you are shopping from outside the U.K. place your order and your card company will convert the transaction to your own currency.

*We do not use PayPal's checkout so you will not see a PayPal button as such. All our online payments are processed by WorldPay and the PayPal option is presented as an alternative to card payments in the WorldPay checkout

You can also place an order and pay offline:

At the checkout, select "send card details by post or phone" and follow the instructions on screen. Your chosen book(s) will be reserved for 7 days for U.K. customers, 14 days for overseas customers, pending receipt of payment. If payment is not received within this time, the order may be cancelled and the book(s) placed back on sale.

PLEASE NOTE, WE NO LONGER ACCEPT PAYMENT BY CHEQUE OR POSTAL ORDER



Shipping And Handling

Shipping charges are not included in the prices displayed with the books.

(Click on the "delivery info" tab to get information on prices for individual items)

Delivery costs are calculated when the order is placed, based on the total weight of the order including all packaging, and your location.

For further information see Delivery Schedule below.

Delivery Schedule

We aim to despatch your books within two working days of receipt of your order.

U.K. customers:
Please allow up to 7 days for delivery, although delivery times will generally be shorter.

Europe:
Airmail takes 3 to 5 days:
Surface mail to EU destinations is no longer offered as the prices are almost identical to airmail

Canada:
Airmail takes 5 to 7 days:
Surface mail takes ******8 to 12 WEEKS****** yes, that's: ******8 to 12 WEEKS****** !!!!!
The maximum weight allowed is lower than either the EU or the rest of the world, please see the note below regarding excess weight orders.


Rest of the World Zone 1 and 2
Airmail takes 5 to 7 days:
Surface mail takes ******8 to 12 WEEKS****** yes, that's: ******8 to 12 WEEKS****** !!!!!


Times are approximate, and not guaranteed. Guaranteed, timed services are available if required.

All delivery charges quoted on this site are based on Royal Mail prices. For large orders, particularly to overseas destinations, cheaper alternative options may exist. We are unable to quote these prices directly as many of them involve volumetric shipping and it is not possible to estimate the size and weight of parcels, especially where multiple books are ordered.
If you would like us to check for alternative methods of despatch, please ask before placing the order.

We have limited the overseas shipping weight to allow for the weight limit on shipping books at Royal Mail's reduced postal rate.

Excess Weight Orders:
If your order was rejected because it exceeded the allowed weight, please contact us for a revised shipping cost.
Heavier parcels can be shipped by International Parcel Services, or it may be more cost effective to split your order into 2 or more packages. These prices are only available on application, and we would be happy to discuss options.
Please contact us for further information.

Back Orders

If for any reason, your chosen book is not in stock, we will let you know.
As most items offered are "one-offs" we can't hold back-orders as such, but we will gladly add items to our wants list.

Tax Charges

There is, at present, no tax on books, or secondhand items, so all items are zero rated. However, local customs may tax imports. All parcels sent outside the EU will have customs labels attached. You are advised to check local regulations regarding import tax.

Credit Card Security

Online credit and debit card payments (payment option 1) are securely processed by WorldPay.
No card details are passed to Flyingbooks.

If you choose to send credt card details separately, (payment option 2) your card details will be processed through a standalone desktop terminal, after which your card details are shredded. We do not retain your card details in any form.

We take your payment card security seriously and have complied with all the data security regulations laid down by the card issuing companies, such as Visa and Mastercard.

Flyingbooks is fully compliant with Payment Card Industry Data Security Standards, (PCI DSS).


Please ask if you would like more information on our policies and procedures regarding secure e-commerce and our commitment to it.

Guarantee

All books are secondhand, unless otherwise stated.
Long descriptions are sometimes taken from the book's dust jacket notes, and references to "the present day", "the most complete work ever published" etc. refer to the date of publication, and not the actual date of listing on this site.
Images used are scans, or photographs, of the actual book as listed, (we do not use generic images.) While images are not to scale, they are in proportion height to width, so if a book appears landscape format, then it is in landscape format!
Images are watermarked with the web address: don't worry, the actual copy will not be marked!
Sizes, where shown, are expressed in centimetres, width by height and are approximate.
Terminology used in the descriptions are standard book trade terms. Description of a book's condition may not include minor blemishes such as prices clipped from dust wrappers, small inscriptions etc.
Please see returns policy for further information.

Privacy Policy

Flyingbooks do not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.

Cookies are used on this shopping site where they are strictly necessary for the site functionality. They are used to aid navigation, and to keep track of the contents of your shopping cart. If you select the 'Remember Me' Option in the checkout, a cookie will be used to remember your details. You can turn off cookies by blocking them in your browser Privacy settings. If you turn off cookies, you will be unable to place orders or benefit from the other features that use them.

Data collected by this site is used to:
a. Take and fulfil customer orders.
b. Administer and enhance the site and service.
c. Only disclose information to third-parties for goods delivery purposes.

Returns Policy

We check all books as thoroughly as possible for faults, but if any book fails to live up to its description, please return it within seven days, properly packed and in the same condition as it was received, and we will refund your invoice amount for that item, plus return postage.

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