Help | Flyingbooks

Making A Purchase Making a purchase could not be easier. Just browse our catalogue, and click on the add to cart button of any items that you wish to buy to put them into the shopping cart. After you have finished your selection, click the checkout button and you will be asked for a few details that we need to be able to satisfy the order.

We accept debit/credit card payment and PayPal. If you are shopping from outside the U.K. place your order and your card company will convert the transaction to your own currency.

We accept Visa Debit, Visa Credit, Mastercard, Maestro, and JCB.

*****If you prefer, you may send your credit card information via phone, fax, or snail mail.***** At the checkout, select "card details sent separately" and follow the instructions on screen. Your chosen book(s) will be reserved for you pending receipt of payment.

U. K. customers may also use this method to pay by cheque or postal order. (Overseas customer's please note, we can only accept card payment from overseas.)
With this method, the book or books ordered will be reserved for 7 days for U.K. customers, 14 days for overseas customers. If payment is not received within this time, the order may be cancelled and the book(s) placed back on sale.

Shipping And Handling Shipping charges are not included in the prices displayed with the books.

(Click on the "show shipping charge" button to get information on prices for individual items)

Delivery costs are calculated when the order is placed, based on the total weight of the order, including all packaging, and your location.

For U.K. customers, orders of £75.00 and over are delivered FREE.

For further information see Delivery Schedule below.

Delivery Schedule We aim to despatch your books within two working days of receipt of your order.

U.K. customers:
Delivery is FREE for orders £75.00 and over.
Please allow up to 7 days for delivery, although delivery times will generally be shorter.

Europe:
Airmail takes 3 to 5 days:
Surface mail to EU destinations is no longer offered as the prices are almost identical to airmail

Canada:
Airmail takes 5 to 7 days:
Surface mail takes ******8 to 12 WEEKS****** yes, that's: ******8 to 12 WEEKS****** !!!!!
The maximum weight allowed is lower than either the EU or the rest of the world, please see the note below regarding excess weight orders.

Rest of the World Zone 1 and 2
Airmail takes 5 to 7 days:
Surface mail takes ******8 to 12 WEEKS****** yes, that's: ******8 to 12 WEEKS****** !!!!!

Times are approximate, and not guaranteed. Guaranteed, timed services are available if required.

All delivery charges quoted on this site are based on Royal Mail prices. For large orders, particularly to overseas destinations, cheaper alternative options may exist. We are unable to quote these prices directly as many of them involve volumetric shipping and it is not possible to estimate the size and weight of parcels, especially where multiple books are ordered.
If you would like us to check for alternative methods of despatch, please ask before placing the order.

We have limited the overseas shipping weight to allow for the weight limit on shipping books at Royal Mail's reduced postal rate.

Excess Weight Orders:
If your order was rejected because it exceeded the allowed weight, please contact us for a revised shipping cost.
Heavier parcels can be shipped by International Parcel Services, or it may be more cost effective to split your order into 2 or more packages. These prices are only available on application, and we would be happy to discuss options.
Please contact us for further information.

Back Orders If for any reason, your chosen book is not in stock, we will let you know.
As most items offered are "one-offs" we can't hold back-orders as such, but we will gladly add items to our wants list.

Tax Charges There is, at present, no tax on books, or secondhand items, so all items are zero rated. However, local customs may tax imports. All parcels sent outside the EU will have customs labels attached. You are advised to check local regulations regarding import tax.

Credit Card Security Online credit and debit card payments (payment option 1) are securely processed by WorldPay.
No card details are passed to Flyingbooks.

If you choose to send credt card details separately, (payment option 2) your card details will be processed through a standalone desktop terminal, after which your card details are shredded. We do not retain your card details in any form.

We take your payment card security seriously and have complied with all the data security regulations laid down by the card issuing companies, such as Visa and Mastercard.

Flyingbooks is fully compliant with Payment Card Industry Data Security Standards, (PCI DSS). Click on the "Trustwave" seal found on most pages of this site, for more details.

Please ask if you would like more information on our policies and procedures regarding secure e-commerce and our commitment to it.

Guarantee All books are secondhand, unless otherwise stated.
Long descriptions are sometimes taken from the book's dust jacket notes, and references to "the present day", "the most complete work ever published" etc. refer to the date of publication, and not the actual date of listing on this site.
Images used are scans, or photographs, of the actual book as listed, (we do not use generic images.) While images are not to scale, they are in proportion height to width, so if a book appears landscape format, then it is in landscape format!
Images are watermarked with the web address: don't worry, the actual copy will not be marked!
Sizes, where shown, are expressed in centimetres, width by height and are approximate.
Terminology used in the descriptions are standard book trade terms. Description of a book's condition may not include minor blemishes such as prices clipped from dust wrappers, small inscriptions etc.
Please see returns policy for further information.

Privacy Policy Flyingbooks does not disclose buyers' information to third parties. Cookies are used on this shopping site to keep track of the contents of your shopping cart once you have selected an item, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option.
Your payment details are not stored.

Returns Policy We check all books as thoroughly as possible for faults, but if any book fails to live up to its description, please return it within seven days, properly packed and in the same condition as it was received, and we will refund your invoice amount for that item, plus return postage.

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